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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Here are the answers to all your questions about Titarus.

Vehicle Management

  • What criteria can I use to analyze my vehicles?

    You can analyze your vehicles in the categories of insurance, service inspection, and periodic maintenance.

  • Can I define different branches?

    In Titarus, you can define different branches and manage your company.

  • Can I track the monthly income and expenses of my vehicles?

    Yes, you can get plate-based reports in the Income and Expenses application.

Service Maintenance

  • Which operations can I manage with the service maintenance application?

    You can track your vehicles' periodic maintenance, detailed cleaning, tire changes, and accident records.

  • Does the system notify you when the vehicle's maintenance is approaching?

    The system providing you with reminders based on upcoming maintenance for vehicles that are rented or available

  • How can I track the tire maintenance of vehicles?

    You can see tires that are due for replacement based on the tire definitions you've entered in the vehicle's profile.

Policy Management

  • In the Policies application, can we create Insurance Types?

    With the Policies application, you can create multiple insurance types such as Vehicle, Home, Person, and Office.

  • Can we define more than one agency?

    You can define agency definitions as many times as you want and you can define special discounts for agencies.

  • Does the vehicle take into account the policy validity period when creating a contract?

    You can track your rented or leased vehicles on the system and you can automatically call your leased vehicles on the system.

Rent A Car

  • Through which application can I view car rental agreements?

    You can see the contracts (agreements) of all your customers through the car rental application.

  • Can I issue more than one contract to the same customer?

    You can issue as many contracts as you want to the same customer, and list all their contracts.

  • What are the types of discounts that I can apply for ?

    Special discounts can be applied to products, customers, business partners and invoices.

    It is possible to apply the total of (muktiple) discounts to the invoice amount: 50% + 20% = 70% discount.
    Or discounts can be applied one after the other: 50% → 20% = 60% discount.

Fleet Leasing

  • Can I define different branches?

    With Titarus, you can define different branches and manage your company.

  • According to which situations can I analyze my vehicles?

    You can analyze your vehicles in policy, service inspection and periodic maintenance categories.

  • Can I issue bulk invoices for fleet contracts?

    With the periods given to the contracts created, the system can automatically issue invoices either at the beginning of the month or at the end of the month.

Passenger Transfer

  • Is It Possible to Make a One Way Transfer Only?

    You can make one-way transfer reservations through the Titarus Transfer Application. For example, you can easily arrange one-way transfers from the airport to your hotel or from your hotel to the airport. This will help you manage your transfer operations efficiently and effectively.

  • Can I Use More Than One Payment Method in Transfer?

    In the transfer process, you can offer various payment options, including credit card payment, payment at the office, and payment upon completion of the transfer. This flexibility allows your customers to choose the payment method that suits them best, enhancing their overall experience with your transfer services.

  • Can I add more than one different vehicle to the transfer contract?

    You can add recommended vehicles based on the number of passengers and set different prices for these vehicles. This allows you to offer better services to your customers and determine suitable vehicles for different groups or needs. Pricing flexibility can enhance customer satisfaction and help optimize your business revenue.

Reservation

  • Can I add extras to reservations?

    You can add extras such as an additional driver seat, tire-glass-headlight insurance, and mini damage insurance.

  • Can I calculate/set different discounts?

    You can apply special discounts to products, customers, business partners, and invoice lines.

    Discounts can be applied cumulatively on the invoice total: e.g., 50% + 20% = 70% discount. Or discounts can be applied successively: e.g., 50% → 20% = 60% discount.

  • Can I define different price periods?

     It is possible to define different price periods.

Campaign and Price Management

  • Can we add a special price tariff to the branches?

    You can manage special prices and campaign processes for all your branches.

  • Can I define more than one price period?
  • Can I create special campaigns for certain periods?

    With the Campaigns application, you can create vehicle-specific campaigns for specific date and time ranges.

Online Reservation & Payment

  • Can I integrate multiple websites?

    With Titarus , you can manage the online reservation and payment processes of multiple websites.

  • Which virtual pos companies can I integrate with?

    Titarus  can be integrated with all virtual pos providers with no problem.

  • How can I manage my online reservation?

    With the Titarus reservation application, you can manage incoming reservations and payments, and you also have the option to either generate an invoice for the reservation directly or include it in a contract.

Content Production and Management

  • Can I manage the content of my multiple websites?

    You can use the content of your multiple websites in the Contents application in different setups.

  • Can I archive my content without publishing it anywhere?

    You can create your content within the Intranet and publish it only for your staff.

  • Is it possible to comment on the content?

    You can enable or disable comments on the content you choose

Customer Specific Mobile Application

  • Is internet connection required to use my mobile application ?

    Titarus is a web-based application, an internet connection is required.

  • Will my mobile application work on all platforms?

    It works perfectly on all mobile phones and tablets that use IOS or Android.

Website Design

  • Can I have a different design website?

    We can make a custom website for you.

  • Will my website work smoothly on other platforms such as phones and tablets?

    Your website is designed to run smoothly on all platforms.

  • Can I do Transfer, Chauffeured Car Rental and Car Rental processes from a single website?

    Car Rental, Chauffeured Car Rental, Transfer and Fleet Rental processes can be designed and managed on a single website.

SEO and Modern Web Solution

  • Can SEO work be done for each page?

    SEO work can be carried out on categories, brands, products, and content management-added pages. For these pages, you can add specific titles, keywords, and descriptions to enhance their SEO.

  • Is Titarus suitable for SEO infrastructure?

    Websites that created by Titarus, are 100% SEO-compatible. This means they are optimized to perform well in search engine rankings, helping them appear higher in search engine results.

  • Can I do a 301 redirect?

    Titarus allows you to efficiently manage 301 redirects through its panel.

Accounting Management

  • Can I create an invoice for foreign currency?

    Titarus allows you to create invoices in various currencies, including Turkish Lira, US Dollar, Euro, and British Pound.

  • Is there an e-invoice integration?

    Titarus' infrastructure supports e-invoice integration.

  • Can I give recurring invoice orders?

    Yes. With Titarus, you can give recurring invoices for regular orders.

Customer Relations (CRM)

  • Can I add activities for customers?

    You can create call and visitation records for your customers and easily list them in Titarus' CRM system. This enables you to keep track of your interactions and communications with clients, helping you provide better customer service and manage your sales processes more effectively.

  • Can I prepare/make an offer ?

    You can prepare quick and easy offers by saving templates that are tailored to your company's specific needs. This allows you to streamline your proposal creation process, ensuring consistency and efficiency.

  • Can I reuse my bulk SMS and bulk mailing lists?

    You can use your lists at all times, without any limitations.

Human Resources

  • Can I prepare an organization chart for my team?

    With Titarus you can prepare an in-house organization chart and define tasks.

  • What are the features of the Intranet application?

    With the Intranet application, you can customize widgets such as hiring and firing of employees, promotions and birthdays. Additionally, you can use many other features such as road and weather conditions, articles, news and exchange rates.

  • What actions can I carry out with the personnel management software?

    You can keep records of company employee information including training, expenses, performance, personal files, and leave using the Personnel Management Software.

Integrations

  • What are the features of integration applications?

    Integration with bank accounts, shipping and logistics, accounting and ERP, bank POS systems, online marketplaces, cloud services, email services, SMS services, and call center services are among the core features.

  • Can I add a timer to the integration application?

    You can add a custom timer to all integrations and specify a date and time range.

  • Can I integrate with the vehicle tracking system I use?

    We offer integration with your vehicle tracking systems, allowing you to efficiently manage all your processes directly from the Titarus panel.